Job Description

Job Title: Patient Registrar (Mandarin/Cantonese Preferred) Location: 38 6th avenue, 2nd floor, Brooklyn, NY 11217 Local, Remote or Hybrid: Local Schedule: FT, M-F 9AM-5PM Contract: 13W Important Call Outs: - NYP Coversheet - Mandarin/Cantonese Preferred Required Qualifications Education: HS Diploma Experience: One year of clerical experience Customer service experience Data entry skills of 4500 keystrokes Effective communication skills Telephone skills / Computer skills/Keyboard skills / Customer Service Skills Knowledge of health insurance benefits/requirements Knowledge of Coding: ICD 9, CPT-4 Key Responsibilities: Greets and registers patients in a tactful and courteous manner. Obtains all pertinent patient demographic and insurance information and enters into appropriate computer system. Pre-registers patients in the NewYork-Presbyterian Medical Group (NYPMG) online system. Obtains NYPMG medical record number when necessary. Performs insurance verification checks for Medicare, Medicaid and/or Blue Cross in the Medical Group billing system. Performs other insurance verification functions as required. Schedules and maintains daily appointments schedules taking into consideration availability of resources. Sets up clinic for efficient management of appointment flow (e.g., Medical Records retrieved, chart set-ups prepared). Requests patient s charts from Health Information and or physician s files and requests various patients NYPMG medical record prior to appointment. Reviews chart to ensure necessary test results and other relevant information is recorded. Requests test results from appropriate areas as needed. Sends charts to Health Information to be refilled and sends charts back to physician s offices to be filed after completion. Retrieves laboratory and radiographic data from clinic information system and laboratories. Interfaces with referring offices and internal departments/practices to schedule patient exams. Makes appointments for all types of medical procedures as requested. Requests and obtains valid physician requisitions for all exams. Assigns and update billing codes as appropriate. Processes information so as to ensure that third party bills are submitted in a timely and complete manner. Prepares all pertinent paperwork including authorizations, physician requisitions, diagnostics testing requisitions and transportation reimbursements. Verifies and document third party eligibility; determine patient liability and obtain authorizations. Notifies patient of financial obligation for elective admissions and establishes payment arrangements according to financial policies prior to date of service. Counsels' patient regarding payment options, Medicaid eligibility, and determines qualifications for charity care. Interfaces with MEU and Social Services to determine Medicaid eligibility; informs patients of documents required initiating Medicaid applications. Collects co-payments and fees and issues receipts to patients, as appropriate. Prepares receipts for both NYPMG and professional patient payments. Maintains record of all financial transactions and reconciles daily cash collection. Assists in compiling data in preparation of routine statistical reports and summaries. Checks or verifies data and enters changes to records, as appropriate. Performs other job related duties as assigned.

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