Required Skills
Mail classes and shipping options
Postage fees and shipping labels
Package tracking and missing mail searches
Change of address and mail forwarding
International mail and customs forms
Retail customer service
About micro1
micro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings.
Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity.
Role Title: Postal Clerk
Role Type: Contractor
Location: Remote
Time Commitment: 15-25 hours/week, short-term project
micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Scope of Work
Review sample postal questions and flag any that don’t sound like what real customers ask.
Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
Share clear written feedback with the project team, working asynchronously.
Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
1+ years helping customers in person at a post office counter
Working knowledge of mail classes, shipping options, postage, tracking, and change of address
US-based
Able to start quickly and commit 15-25 hours/week
Clear, precise writing
Not a fit: Mail carrier, mail processing, or private shipping store experience alone
Experience with international mail and customs documentation
Experience handling missing or damaged mail claims
Experience creating guides, FAQs, or training materials
Experience helping a diverse range of customers, including rural and non-English-speaking communities
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